Terms & Conditions

1. Introduction

Welcome to AUDX Limited ("AUDX", "we", "our", or "us").

AUDX Limited is a Hong Kong incorporated company providing business consulting, company formation support, offshore company registration support, accounting support, bookkeeping support, compliance coordination, audit preparation support, corporate administration support, and related business support services.

These Terms & Conditions govern your access to and use of our website, communications, consultations, and services. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please discontinue use of our website and services.

2. Nature of Services

AUDX provides consulting, coordination, administrative support, and business support services.

Our role is to assist clients with documentation, coordination, compliance processes, administrative requirements, and communication with relevant third-party providers where appropriate.

Certain services may involve coordination with independent third-party professionals, service providers, accountants, auditors, corporate service providers, banks, payment processors, and government authorities.

Unless expressly stated otherwise in writing, AUDX does not provide legal services, legal representation, statutory audit services, financial advisory services, investment advice, tax advice, or any regulated activity requiring a professional license not held by AUDX Limited.

3. No Professional Advice

Information provided through our website, consultations, communications, proposals, reports, templates, documents, or recommendations is provided for general informational and administrative purposes only.

Nothing provided by AUDX shall be construed as:

• Legal advice
• Tax advice
• Audit advice
• Financial advice
• Investment advice
• Accounting certification
• Regulatory opinion

Clients should seek independent professional advice from appropriately qualified professionals before making legal, tax, financial, investment, or business decisions.

4. Third-Party Service Providers

To facilitate certain services, AUDX may coordinate with independent third-party providers including corporate service providers, accountants, auditors, compliance providers, banks, payment processors, technology providers, and government agencies.

AUDX does not control and cannot guarantee the decisions, timelines, approvals, actions, performance, or outcomes of third-party providers.

Any agreement between a client and a third-party provider remains separate from AUDX unless otherwise agreed in writing.

5. Client Responsibilities

Clients agree to:

• Provide complete, accurate, and truthful information.
• Provide requested documents in a timely manner.
• Review documents before submission.
• Maintain compliance with applicable laws and regulations.
• Promptly notify AUDX of material changes affecting the engagement.
• Cooperate reasonably throughout the engagement.

AUDX shall not be responsible for delays, losses, or complications arising from incomplete, inaccurate, misleading, or delayed information supplied by the client.

6. Fees & Payments

Fees shall be communicated before commencement of work unless otherwise agreed in writing.

Clients agree to pay all service fees, government charges, filing fees, registration fees, compliance costs, banking fees, payment processing fees, and third-party expenses associated with the requested services.

AUDX reserves the right to suspend work where invoices remain unpaid beyond the applicable payment period.

7. Refunds & Cancellations

AUDX Limited is committed to providing professional consulting, coordination, administrative, and business support services.

Because many of our services involve professional time, expertise, document preparation, compliance work, administrative processing, and coordination with third parties, refunds are subject to the terms below.

7.1 Refund Eligibility

A client may be eligible for a refund where AUDX is unable to deliver the agreed service due solely to circumstances within AUDX's reasonable control and where no substantial work has been performed.

Where no government fees, filing fees, third-party charges, professional fees, or administrative expenses have been incurred, AUDX may issue a full refund.

7.2 Non-Refundable Circumstances

Refunds will generally not be available where:

• The agreed service has been completed or substantially completed.
• Work has commenced based on client instructions.
• Documents, applications, proposals, compliance materials, reports, or deliverables have been prepared.
• Government fees, registration fees, filing fees, payment processing fees, or third-party costs have been incurred.
• The client changes their mind after work has commenced.
• The client fails to provide required information or documentation.
• Delays or rejections occur due to third-party decisions.

7.3 Company Formation & Registration Services

Government fees, registry fees, filing fees, regulatory charges, banking fees, and third-party professional fees are non-refundable once incurred.

AUDX cannot guarantee company registration approvals, banking approvals, payment gateway approvals, government approvals, or third-party approvals.

7.4 Consultation Services

Consultation fees are non-refundable once the consultation has taken place.

If AUDX cancels a consultation before it occurs, the client may choose either a full refund or rescheduling.

7.5 Cancellation Requests

Clients may request cancellation of services in writing.

Any refund, if applicable, shall be determined after considering work completed, resources allocated, and expenses incurred.

7.6 Chargebacks & Payment Disputes

Clients agree to contact AUDX first regarding billing concerns before initiating chargebacks, disputes, or payment reversals.

AUDX reserves the right to provide contracts, invoices, communications, work records, and supporting evidence to payment processors in response to disputes or chargebacks.

8. No Guarantee of Results

AUDX does not guarantee:

• Company registration approval.
• Bank account approval.
• Payment gateway approval.
• Government approval.
• Audit outcomes.
• Tax outcomes.
• Business success.
• Commercial performance.

All outcomes remain subject to external factors beyond AUDX's control.

9. Confidentiality

AUDX shall take reasonable measures to protect confidential information received during an engagement.

Confidential information may be disclosed where required by law, regulation, court order, government authority, or where reasonably necessary to deliver requested services.

10. Intellectual Property

All content displayed on this website including branding, text, graphics, logos, layouts, designs, documents, and materials remains the property of AUDX Limited unless otherwise stated.

Unauthorized reproduction, distribution, modification, or use is prohibited without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by applicable law, AUDX shall not be liable for indirect, incidental, consequential, special, punitive, or business-related losses.

AUDX's total liability arising from any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.

12. Indemnification

Clients agree to indemnify and hold harmless AUDX Limited, its officers, directors, employees, contractors, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from misuse of services, inaccurate information, unlawful conduct, or breach of these Terms.

13. Website Usage

Users agree not to:

• Attempt unauthorized access to systems.
• Distribute malware or malicious software.
• Interfere with website functionality.
• Use the website for unlawful purposes.
• Copy or misuse website content without authorization.

14. Suspension & Termination

AUDX reserves the right to suspend or terminate services where:

• Payments remain overdue.
• Required information is not provided.
• False or misleading information is supplied.
• Compliance or regulatory concerns arise.
• Continuation of services would create legal, regulatory, or reputational risk.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Hong Kong.

16. Changes To These Terms

AUDX may update these Terms & Conditions from time to time.

Updated versions will be posted on this page and become effective upon publication.

Continued use of the website or services constitutes acceptance of any updates.

17. Contact Information

AUDX Limited
Hong Kong Company No. 80346189

Registered Office:
Suite C, Level 7
World Trust Tower
50 Stanley Street
Central, Hong Kong

Website: https://audxconsulting.com
Email: hello@audxconsulting.com
Phone: +852 5780 6326